Tel: 13641968421
E-mail:
[email protected] Date of Birth: 1985/04/07
Current location: Shanghai
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Profile Statement
A proactive and confident worker recognized for accuracy, attention to detail and professional ethics, with excellent interpersonal communication, customer service, and office support skills, who uses initiative and time management to get better results.
Work Experience
2012-2013 – English teacher, Shanghai
2012 – Expat Dental Clinic, Shanghai, Dental Coordinator, Marketing Assistant
- Prepare and submit claims for dental insurance, ensure compliance with insurance companies’ regulations
-Verify patients’ dental benefits with local and oversea insurance companies
- Prepare and distribute billing statements
- Maintain and manage patient database, ensure patient records are current and accurate, Register new patients according to established office protocols
- Supervise patient scheduling, incoming and outgoing e-mails
- Handle and redirect patients’ queries, communicate with patients regarding inquires and complaints
- Ensure compliance with current healthcare regulations, medical laws, ethics
- Collect and receipt payments
- Monitor and evaluate new staff performance, organize orientation and training of new staff members
- Manage and coordinate all marketing activities, monitor, review and report on all marketing results
- Liaison with media, sponsors of events, bazaars, etc
2010-2011 – English teacher, Different training centers, Shanghai
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2008-2010 International Relation Office, State Academy of Economics and Law, started as Office-manager, promoted later to Project manager
- Designed grant projects and submitted them to the European Commission for consideration
- Participation in grant project meetings held by EU partners
- Maintained the project website
- Organized the details of special events, travel arrangements, corporate agendas, and itineraries
- Accompanied foreign partners coming within the proposed projects
- Liaised with EU partners, vendors to ensure proper fulfillment of the proposed project
- Assisted with preparation and tracking of project’s annual budget
- Assisted EU partners with getting visas
- Arranged express mails, meetings, hotel & flight bookings
- Preparation of various reports and presentation, translation
- Controlled expenses and prepared expenses reports
- Liaised with finance, warehousing and other departments
- Assisted in recruiting and selecting new candidates for the office
- Delegated and coordinated work tasks for the new staff members
- Responsible for new employee training etc.
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2008-2008 Khabarovsk road-construction company, Office-manager
- Clerical, administrative and secretarial responsibilities including translation
- Liaised with partners, vendors, clients
- Controlled expenses and prepared expenses reports
- Liaised with finance, warehousing, distribution and other departments
- Arranged meetings, hotel & flight bookings,
-2006-2008 Linguistic school "Britanica", English teacher
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Education
2010-2012- Chinese language courses, Shanghai
2008- Pacific State University, Law/ Bachelor
2003/9-2008/06 - Far Eastern State University of Humanities/ Bachelor
IT & Language Skills
● Computer literate (Microsoft Office including, Word, Excel, Powerpoint and Outlook, Adobe Acrobat Reader, etc)
● Internet search engines
●English (fluent), Chinese (intermediate), Russian (native
